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Self-guided workplace education

$9.99 USD · One-time purchase · no subscription

Difficult Conversations at Work

Prepare your words. Make a clear request.

Practical guides for pay discussions, boundaries, deadlines, feedback, and disagreements. Prepare, rehearse, and plan your next step at your own pace.

Exactly what you receive

  • 12 complete workplace guides: preparation, dialogue, three scripts, mistakes, and an exercise
  • A seven-day practice program, about 10-15 minutes a day
  • An editable planner with optional local saving, backup download, and printing
  • A professionally formatted PDF workbook in each language
  • Complete English, Armenian, and Russian versions in one purchase

For employees, team leads, and independent professionals who need to discuss difficult work situations. No prior training required. Examples are fictional and adaptable to your role.

Original self-guided educational material by SignedByGevorg / YouAndWorld. No individual coaching, therapy, legal advice, certification, or guaranteed workplace outcome is included.

Delivery after sales open: verified purchase → your account → protected PDF download.

One-time purchase · no subscription

$9.99 USD

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$9.99 USD base price, paid once. Applicable sales tax or VAT is calculated and shown by Lemon Squeezy at checkout; the final total may be higher. All three languages are included.

12 workplace situations

  1. 01Ask for a raise
  2. 02Decline extra work
  3. 03Discuss an unrealistic deadline
  4. 04Receive criticism without guessing
  5. 05Resolve a disagreement about an approach
  6. 06Admit a mistake and organize the repair
  7. 07Request support before you are stuck
  8. 08Give feedback about a missed handoff
  9. 09Clarify credit for shared work
  10. 10Address repeated interruptions
  11. 11Clarify an ambiguous assignment
  12. 12Follow up when an agreement is slipping

Your seven-day practice program

  1. 1. Choose one conversation
  2. 2. Prepare evidence and constraints
  3. 3. Write your opening
  4. 4. Practice listening and clarification
  5. 5. Prepare an alternative and boundary
  6. 6. Have a manageable conversation
  7. 7. Follow up and learn

Two complete free guides · 2 of 12

01

Ask for a raise

Situation

You now own monthly reporting and have reduced correction work, but your pay has not changed. Your manager says budgets are tight.

Your goal

Discuss compensation with evidence and leave with decision criteria and a review date.

Prepare before you speak

  1. Which two contributions can you describe with dates and results, without overstating your role?
  2. What amount or range are you requesting, and what credible information supports it?
  3. Who decides, when is the budget reviewed, and what will you ask if the answer is no?

Example conversation

You: Could we book 20 minutes to discuss my compensation and the reporting work I added in April?

Manager: We probably cannot increase salaries this quarter.

You: I understand the timing. I now own the report, and corrections fell from six to two per cycle. I would like to discuss a 7% adjustment.

Manager: I need approval from finance.

You: What evidence would help? Can we revisit this on November 20?

Manager: Send the responsibilities and results by Friday; I will check the process.

Three ways to say it

Gentle
Could we review how my compensation fits the responsibilities I have taken on? I can bring a short summary.
Direct
Based on [contribution] and [expanded responsibility], I am requesting [amount or range]. What is the approval process?
Firm
If an adjustment is not possible now, I need clear criteria and a review date. Can we agree on those?

Common mistakes

  • Using personal expenses or an unverified colleague's salary as the only argument.
  • Filling the silence with a smaller request before the manager answers.

Practice exercise

Write a 45-second request with two facts, one pay request, and one process question. Rehearse without apologizing for raising the topic.

02

Decline extra work

Situation

A colleague asks you to finish a presentation by Thursday. Your client delivery already fills your available time.

Your goal

Make capacity visible and agree on a tradeoff instead of accepting work you cannot finish.

Prepare before you speak

  1. What is already due, and how many hours would the new task need?
  2. Can you decline, or does your manager need to choose the priority?
  3. What limited help can you offer without a hidden second commitment?

Example conversation

Colleague: Can you finish the slides for Thursday?

You: I have two hours free; a full deck needs six. I am committed to the client delivery on Friday.

Colleague: It is urgent. Everyone is busy.

You: I can review an outline for 20 minutes today. To take the deck, I need our manager to move the client deadline.

Colleague: Let us ask which comes first.

You: Until that decision, I will continue the client work.

Three ways to say it

Gentle
I would like to help. Could we look at what would need to move to make room?
Direct
I cannot take the full task by [date] alongside [commitment]. I can offer [limited help].
Firm
I am not committing to both deadlines. If this becomes the priority, I need confirmation of which task moves.

Common mistakes

  • Saying 'I will try' when both deadlines are already impossible.
  • Offering more help than you can sustain to soften the refusal.

Practice exercise

List your commitments. Write two sentences with a capacity limit and one realistic option. Check that the option does not indirectly promise the whole task.

Try the planner

Look inside the workbook

Actual pages from the sample PDF. The full workbook has 12 guides, seven practice days, and planning pages.

Free sample workbook · Ask for a raise · 4Free sample workbook · Ask for a raise · 5
Download the free sample PDF

Purchase and delivery details

One personal-use license for the buyer. After a verified payment, sign in to the same YouAndWorld account to read all guides and download the PDFs. Delivery is through your account, not an email attachment. Downloaded PDFs have no expiry; online access requires the account and an active service. Any refund, including a partial refund, removes online access and further downloads. Already downloaded files cannot be remotely removed; stop using the paid material after a refund. Resale, redistribution, and public sharing of the complete kit are not included.

When sales open, request a refund within 14 days by emailing your order number to [email protected]. Mandatory consumer rights still apply.

SignedByGevorg · Yerevan, Republic of Armenia · [email protected]