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Motivation

Assumptions are fast, but they are expensive. They turn a delayed reply into rejection, a quiet face into anger, and a different opinion into disrespect before the other person has spoken. Try one clarifying question before creating a conclusion: “What did you mean?” “Is something wrong?” “Can you help me understand?” Curiosity does not guarantee agreement. It does something more useful: it gives truth a chance to arrive before conflict hardens around an imagined story.

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